Privacy Policy
Last Updated: May 29, 2026
Introduction
Welcome to Open Merchant Center. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Open Merchant Center collects, uses, stores, and protects information when you visit our website, use our services, communicate with us, or engage with manufacturers, suppliers, buyers, and business partners through our platform.
By accessing or using Open Merchant Center, you agree to the practices described in this Privacy Policy.
About Open Merchant Center
Open Merchant Center is a global B2B sourcing and marketplace platform that connects manufacturers, suppliers, exporters, distributors, wholesalers, and buyers across multiple industries, including agriculture, automotive, cosmetics, personal care, healthcare, pharmaceuticals, packaging, electronics, industrial equipment, and consumer goods.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Company name
- Email address
- Phone number
- Business address
- Country of operation
- Job title
- Supplier or buyer information
- Payment and billing information
- Communication preferences
Business Information
We may collect business-related information such as:
- Company profile details
- Product catalogs
- Manufacturing capabilities
- Certifications
- Export and import information
- Business licenses
- Industry information
Technical Information
When you visit Open Merchant Center, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Pages visited
- Referral sources
- Session duration
- Cookies and tracking technologies
How We Use Your Information
Open Merchant Center may use your information to:
- Create and manage user accounts
- Facilitate connections between buyers and suppliers
- Process inquiries and requests
- Verify business identities
- Improve platform functionality
- Provide customer support
- Send service-related communications
- Share product and sourcing opportunities
- Conduct analytics and performance monitoring
- Prevent fraud and unauthorized activities
- Comply with legal obligations
Supplier and Buyer Communications
When users submit inquiries through Open Merchant Center, information may be shared with relevant manufacturers, suppliers, buyers, distributors, or business partners for the purpose of facilitating business transactions and sourcing opportunities.
Users acknowledge that information submitted through inquiry forms may be shared with appropriate business partners to fulfill requests.
Cookies and Tracking Technologies
Open Merchant Center uses cookies and similar technologies to improve user experience and website performance.
Cookies may be used to:
- Remember user preferences
- Improve website functionality
- Analyze visitor behavior
- Measure marketing effectiveness
- Enhance security
Users may disable cookies through their browser settings; however, some website features may not function properly.
Data Security
Open Merchant Center implements reasonable technical, administrative, and organizational measures to protect personal and business information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to maintain the highest security standards, no internet transmission or electronic storage system can be guaranteed as completely secure.
Third-Party Services
Our website may contain links to third-party websites, suppliers, manufacturers, logistics providers, payment processors, or service providers.
Open Merchant Center is not responsible for the privacy practices, content, or policies of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
International Data Transfers
Because Open Merchant Center operates globally, information may be processed, stored, or transferred across different countries where our partners, suppliers, service providers, or data centers are located.
By using our services, users consent to the transfer of information across international borders where permitted by applicable laws.
Marketing Communications
Open Merchant Center may send users updates regarding:
- Supplier opportunities
- Buyer inquiries
- Industry news
- New platform features
- Product sourcing opportunities
- Promotional campaigns
Users may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.
Data Retention
We retain personal and business information only for as long as necessary to:
- Provide services
- Fulfill business requests
- Maintain legal compliance
- Resolve disputes
- Enforce agreements
Information that is no longer required may be securely deleted or anonymized.
User Rights
Depending on applicable laws, users may have the right to:
- Access their personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing activities
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of stored information
Requests may be submitted through our contact channels.
Children’s Privacy
Open Merchant Center is intended for business users and is not directed toward children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove such information.
Changes to This Privacy Policy
Open Merchant Center reserves the right to update this Privacy Policy at any time to reflect changes in business practices, legal requirements, or platform features.
Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or how Open Merchant Center handles your information, please contact us:
Open Merchant Center
Email: sales@openmerchantcenter.com
Website: www.openmerchantcenter.com
We are committed to maintaining transparency, protecting user information, and providing a secure environment for global sourcing, manufacturer partnerships, and international business transactions.
